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CRM

Are you customer focussed and demand driven?


Today’s consumers are intelligent, informed and instrumented and they are using information to decide What they are going to buy, Where and from Whom. These new smarter consumers know what they want and use technology to thoroughly research their products before deciding which retail offering is the most compelling.

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Axiomatic Technology Limited – People counting you can count on


In the current economic climate it is no secret that many retailers are fighting for survival. The margin between labour costs and sales revenue has been shrinking for some time. And with the global recession sales for many retailers have plummeted, adding dramatic urgency to every strategic move retailers make.

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Interview with Retalix


Today's retail world is undergoing a significant and rapid transformation leading to multiple challenges for retailers. In keeping pace with the technological challenges retailers are trying to overcome being bound to suppliers and shift their focus to the customer. On one hand retailers are looking for solutions to help increase revenues and enhance their customers experiences. On the other hand retailers are looking to reduce costs and increase efficiency.

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Experience counts


With multichannel retailing now a reality for most retailers, ensuring a positive (and more importantly seamless) customer experience is more important than ever.

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Thinking outside the (shoe) box


Good marketing is about much more than increasing your ad spend; improving service levels can be an effective indirect marketing tool, too.

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